1. Ordering Process:

- Customers can place orders through our website or by contacting us directly via phone or email.

- Orders must be placed at least 24 hours in advance to ensure availability.

2. Payment:

- Payment must be made in full at the time of ordering.

- We accept payment through PayPal, credit card, or cash on delivery for local orders.

3. Delivery:

- We offer delivery within a specified radius for an additional fee.

- Delivery times are subject to availability and may vary depending on order volume.

4. Cancellations and Refunds:

- Cancellations must be made at least 24 hours before the scheduled delivery time to be eligible for a full refund.

- Refunds will be issued via the original method of payment.

5. Quality and Satisfaction:

- We strive to provide the highest quality cakes and desserts to our customers.

- If you are not satisfied with your order, please contact us within 24 hours of delivery so we can address any issues.

6. Privacy Policy:

- We are committed to protecting the privacy and security of our customers' personal information.

- We will not share or sell your information to any third parties.

By placing an order with BOXS Cake Store, you agree to abide by these terms and conditions. We reserve the right to make changes to our policies at any time without prior notice. Thank you for choosing BOXS Cake Store for your sweet treats!